Bookings Section

How to upgrade/ change a room category?
(Applicable Geographies: All) Upgrading the booking means changing the room category of the booking. One can upgrade or downgrade the booking depending ...
Wed, 15 May, 2019 at 6:39 PM
How to Change Occupancy
Please check the video.
Tue, 8 Jan, 2019 at 6:58 PM
How to accept Security Deposit in OYO OS?
(Applicable geographies: All)   The property manager can add security deposits on the OYO OS, security deposits are to be taken at the time of check in as...
Wed, 15 May, 2019 at 6:36 PM
How to Pin a room for a booking?
(Applicable geographies: All)   Want to reserve a specific room for a special booking ?    Here is how the pin a room feature can help you : To speci...
Tue, 2 Jul, 2019 at 3:47 PM
Booking Management - How to create a booking ?
(Applicable Geographies : All) Please watch the video below to start creating a new booking :  Please reach out to your AGMs for any further qu...
Fri, 5 Jul, 2019 at 7:34 PM
How to initiate a refund request for a booking?
(Applicable geographies: USA)   The property managers can request a refund on behalf of the guest using the OYO OS. Please follow the steps below to i...
Tue, 9 Jul, 2019 at 4:13 PM
How to create Tax Exempt bookings?
Property managers can create bookings with tax exemptions on the OYO OS. To create a booking with tax exemption follow the below steps:   Step 1: From...
Mon, 10 Feb, 2020 at 5:42 PM
How to change the default view of 'Bookings' screen in OYO OS?
In the ‘Bookings’ screen of OYO OS, there are three ways to view your bookings. List View (Default View) Calendar View (aka Room Planner) Rooms Vie...
Mon, 23 Dec, 2019 at 1:03 PM
View & manage bookings by List View, Calendar View & Rooms View
Introduction OYO OS offers three different ways to view and manage bookings efficiently. The List View, the Calendar View and the Rooms View are the three ...
Wed, 25 Dec, 2019 at 9:54 AM
How to Create a New Booking via OYO OS?
Steps to create a new booking             1. Click on the ‘New Booking’ button always accessible from any OYO OS screen.                         2. You...
Thu, 16 Jan, 2020 at 1:20 PM